Dissatisfaction with the original version of Windows Vista has prompted an overwhelming majority of users to download and install the operating system’s first service pack, according to a group of researchers.

Industry watchers at Devil Mountain Software said 86% of Vista users had installed SP1 as of the end of July, compared to the 69% of Vista users that were running SP1 at the end of April.

“There was tremendous pent up demand for Vista SP1,” said the researchers, in a blog post Thursday.

The high adoption rate is “either due to customer dissatisfaction with the product or because users were convinced of its benefits from all of the media hype surrounding its release,” wrote the research team.

Microsoft made Vista SP1 available as a free download from its Web site in March. It’s also been slipstreamed into boxed versions of Windows Vista available from Amazon.com and other retailers.
Source: InformationWeek

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